Envoy Introduces Virtual Front Desk for Enhanced Visitor Management

Author

Slice of Real Estate Team
August 05, 2024

Key Highlights:

  • Maximize efficiency of existing staff by supporting multiple offices from a central location.

  • Securely welcome guests and conserve costs with self-service sign-in and remote assistance.

  • Ensure audit-readiness and compliance with digital visitor records and virtual oversight.

  • Integration with security features like ID verification and access control.

  • Alert remote staff promptly via preferred channels including SMS, email, and Slack.

Source (Business Wire)

Notable Quotes:

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“At our smaller branch offices, we don’t want to staff the front desk 100% of the time. Virtual Front Desk allows us to rethink how we staff those offices–we can have one central office supporting everyone, making our staff in the smaller offices much more productive by freeing them up to work other tasks.”

Dan Hamilton, Corporate Services Manager at Signature Science
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"Virtual Front Desk today is a centrally-managed video call system. But where we're taking it will be even more powerful. VFD will be much more personalized to the exact person interacting with it, and become much more context-aware of what's going on around them."

Larry Gadea, Founder and CEO at Envoy

Our Take:

Envoy's introduction of the Virtual Front Desk is a game-changer in the realm of workplace management. This innovative solution addresses the critical needs of modern, dynamic work environments by enhancing visitor management, ensuring compliance, and optimizing resource use. By allowing a central team to manage multiple locations, Envoy not only reduces costs but also significantly improves efficiency and security. As companies continue to adapt to new ways of working, solutions like the Virtual Front Desk will be essential in maintaining seamless operations and a professional image, even at unstaffed locations. This move by Envoy underscores their commitment to leveraging technology to redefine workplace management and deliver superior experiences for both employees and visitors.